Troubleshooting

Windows 95 and some Windows 98 users

Win9x Users (Win95 and Win98 -not Win98 Second edition-) may get troubles trying to run modern software. If you get errors messages about "OLExxxx.DLL", you may need the DCOM

What the error means:

The program that is being run requires a later version of OLE Automation (i.e. OLEAUT32.DLL).

Remedies:

•	This error can be resolved by downloading the latest DCOM service pack from Microsoft (http://msdn.microsoft.com/):

•	At the last time of checking, for Windows 95 the latest version was "DCOM95 for Windows 95 version 1.3" (download from http://www.microsoft.com/com/dcom/dcom95/dcom1_3.asp).

•	At the last time of checking, for Windows 98 the latest version was "DCOM98 for Windows 98 version 1.3" (download from http://www.microsoft.com/com/dcom/dcom98/dcom1_3.asp).

•	Alternately download the latest version of Internet Explorer - this will update the DCOM components at the same time.

External Software doesn't work

Please make sure:

1. You defined the proper software title.More information .

2. The external program accepts files using drag and drop method.

I get no support response yet...

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