A.
Microsoft is no longer supporting Windows
95, this product is discontinued. But, we tested
our software on Windows95 OSR/2 (or Windows 95
B), with DCOM update, and works fine. |
A.
Our support response is usually very fast, if
not answered same day, about 1-2 business days.
If you have no response yet, the cause may be
you're using Anti-Spam software and our email
responses are blocked or deleted because of this.
This situation may affect you receive any email
from us: registration information, support responses,
updates notifications.
Many
people use Anti-Spam software. If you use Anti-Spam
software too and try to contact us by email, please
DON'T FORGET to create a rule
that accept our emails from our domain interdesigner.com
Some
Anti-Spam
software are so strict, that we had situations
when we receive a support request or consults,
and we're unable to contact that user because
the emails bounce (returned to us) or sometimes
we never notice that the email we sent was deleted
by an Anti-Spam software because our mail server
successfully delivers to your mail server, but
your Anti-Spam software can block/delete our emails
without notice. There is nothing we can do about
this, so we highly recommends you include your
phone number, fax number, and your Instant Messaging
System's code (i.e.: Messenger, ICQ, etc.). Please
note that this circumstance, completely out of
our control, can delay our response a lot (if
we can perceive our responses are not received
by email).
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